LITIGATION

• Expert reports
• Expert testimony
• Strategy

COMPLIANCE

• Assistance in developing an “audit-compliance philosophy” (identification of goals/objectives of the compliance program)
• Development of strategies to target and communicate with traditionally non-compliant holders and industries
• Review and provide guidance/response on holder questions/challenges to reporting
• Review and provide guidance on holder voluntary disclosures and settlement proposals; negotiation of liability disputes
• Creation of “desk audit” programs to evaluate holder filings
• Creation/management of field audit programs
• Authorship of outlines to identify common areas of under-reporting and non-reporting
• Analysis of statutory coverage and reporting “loopholes”

COMMUNICATIONS

• Development of outreach campaigns/initiatives (content, placement, evaluation, etc.)
• Creation of media strategies and messaging (strategy/handling of press inquiries; drafting of press releases,  editorials, announcements, etc.)
• Drafting/editing of holder reporting manuals, instructions, and related communications
• Organizing holder seminars/issue forums (coordination, presentation)
• Website design
• Holder liaison services (mediation or representation before trade groups, industries, etc.)
• Networking (utilizing existing relationships with all state and provincial unclaimed property programs)
• Lobbying/testifying/legislative advocacy

OPERATIONS AND PROGRAM MANAGEMENT

• Drafting of procedures and protocols 
• Training and education 
• “Unclaimed Property 101” for new administrators/agency heads/elected officials
• Recommendations for streamlining claims review and payment 
• Identification, development of benchmarks 
• Staffing analysis/recommendations 
• Review/validation of complex owner/estate claims 
• Assessment of program performance and recommendations for optimal performance 
• Review of vendors/outsourcing opportunities 
• Sharing of best practices
• Day-to-day assistance with building a successful unclaimed property operation 
• Fraud/risk management/security advice and counsel 
• Assist in recruitment/review/vetting of employment candidates

RESEARCH AND REFERENCE

• Legislative drafting 
• Economic analysis (forecasting/budgeting) 
• Authorship of white papers and other studies 
• Access to 35 years’ + assembled unclaimed property literature and knowledge